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Recently Published Help Desk Knowledge Base Articles

Copywriting Checklist To Improve Your SEO

Copywriting improves your SEO by building a library of pages your target audience can use to find information about what they want or need.  Your ability to attract guests to your digital library of information depends on how well you work with both the human interest and the computer [...]

Communicating Corporate Failures

Communicating corporate failures can be a tricky situation.  For starters, no one really looks forward to getting bad news, because - let's face it - it is not fun or exciting.  In fact, you may likely feel a knot in your stomach in anticipation of the disappointment yet to [...]

Cyber Security Is Everyone’s Business

ST. PETERS, MO - In recognition of October being National Cyber Security Awareness Month, the St. Charles County Library, Spencer Creek Branch, will be hosting a free event on Wednesday, October 17th from 6:30 – 8:00 pm that identifies the cyber security risks at stake for small business owners [...]

Is Your Website Secure?

In today's world of cyber attacks, website security should be a big deal for EVERYONE who operates a website or blog. Here's why... Anymore, it doesn't matter the size of your business - big business or simple blogger - the internet has become "wild west" territory and hackers are [...]

MailChimp Finally Fading Out the Double Opt-in!

For years now, the double opt-in has been the general standard for email lists. The purpose was to validate the end-users intent to join a list by sending them an email which contained a link which allowed them to verify their interest to proceed with joining. While a good [...]

New Wi-Fi Vulnerabilities Identify Weakness in WPA2 Protocol

In the cybersecurity world, Monday, October 16th was labeled as "Black Monday" due to the discovery of two major Wi-Fi vulnerabilities discovered in system software  One vulnerability was discovered by researchers at a university in Belgium and is being referred to as "KRACK", which is short for Key Registration Attacks.  [...]