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  • Our Help Desk accepts inquiries 24-7-365. For all inquiries, please allow 24-hours for us to respond to your request once submitted.  Additional time may be required over holidays or weekends when we operate with less Support Staff on hand.
  • Current Maintenance Clients:  Most simple activities are covered; however, sometimes changes you have exceed your monthly labor allowance.  When that happens, you will be billed according to our contract for any overage that occurs.
  • Not a Client? No problem!  We can still help! We know small business owners try to do things on their own and sometimes need some extra technical help.  Simply use the link below, submit your request, and we’ll get back to you with a flat-rate estimate and invoice for the time that we project your task will cover.
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Recently Published Help Desk Knowledge Base Articles

Cyber Security Is Everyone’s Business

ST. PETERS, MO - In recognition of October being National Cyber Security Awareness Month, the St. Charles County Library, Spencer Creek Branch, will be hosting a free event on Wednesday, October 17th from 6:30 – 8:00 pm that identifies the cyber security risks at stake for small business owners [...]

Is Your Website Secure?

In today's world of cyber attacks, website security should be a big deal for EVERYONE who operates a website or blog. Here's why... Anymore, it doesn't matter the size of your business - big business or simple blogger - the internet has become "wild west" territory and hackers are [...]

MailChimp Finally Fading Out the Double Opt-in!

For years now, the double opt-in has been the general standard for email lists. The purpose was to validate the end-users intent to join a list by sending them an email which contained a link which allowed them to verify their interest to proceed with joining. While a good [...]

New Wi-Fi Vulnerabilities Identify Weakness in WPA2 Protocol

In the cybersecurity world, Monday, October 16th was labeled as "Black Monday" due to the discovery of two major Wi-Fi vulnerabilities discovered in system software  One vulnerability was discovered by researchers at a university in Belgium and is being referred to as "KRACK", which is short for Key Registration Attacks.  [...]

Cyber Concerns Mean Legal Risk For Small Business

There isn’t a day that goes by where cybersecurity isn’t mentioned in the news headlines.  The real trouble is that most people still generally relate such threats to only government entities or big business, but that’s wrong.  The truth is that those attacks are the only ones making the [...]

How Do I Get My Website On The First Page of Google?

As a web developer, I'm asked this question quite often, but the answer is not really that simple.  To get your website on the first page of google there are actually a few options to consider including cost, time and ROI. Let me explain... To get on the first [...]